Booking & Application Policy

Application should be submitted at least 30 days before the provisional date of departure. Travel Dukaan will confirm your booking within 07 days of your application.

When the booking is made, the following details must be disclosed:

Full name as in passport
Date of birth
Nationality
Sex
Occupation
Medical certificate for high-altitude travel

Upon confirmation, 100% deposit is required at least 1 month before the commencement of the tour along with a passport.
All clients must carry valid ID proof (Voter ID) while traveling by air.
The itinerary may change without notice due to unavoidable circumstances such as political unrest, natural calamities, or changes by Chinese authorities.

Payment & Cancellation Policy

Consultation Fee: Rs. 20,000/- (Non-refundable)

25% cancellation charges if cancelled between 29–20 days before departure
50% cancellation charges if cancelled between 19–08 days before departure
100% cancellation charges if cancelled within 7 days before departure

Travel Dukaan reserves the right to cancel or modify the tour, itinerary, or yatra dates due to unavoidable circumstances such as political unrest, natural calamities, changes by Chinese authorities, or quota restrictions (CIPSC).

In such cases, Travel Dukaan will not be liable for any losses and will offer alternative dates. The yatri must accept available dates in the current year, or the booking will be adjusted to the next year. Otherwise, the amount paid will be forfeited.

Our Liabilities & Limitations

Limited Responsibility for Third-Party Services

Travel Dukaan acts as an intermediary between clients and third-party providers such as airlines, hotels, transportation services, and tour operators.

We are not responsible for:

Any losses, damages, or inconveniences caused by service quality, delays, or cancellations
Acts or omissions of airlines, hotels, transport providers, or other third-party services

Force Majeure

Travel Dukaan shall not be liable for any failure or delay caused by circumstances beyond our control, including:

Natural disasters (earthquakes, floods, hurricanes)
Acts of terrorism, war, or civil unrest
Health emergencies or pandemics
Government regulations, strikes, or industrial actions

Client Responsibilities

It is the client’s responsibility to ensure:

Valid passport, visa, and required documentation
Compliance with local laws and regulations
Travel insurance covering health, accidents, and trip cancellations

Travel Dukaan recommends having adequate insurance but is not responsible for any coverage gaps.